LESLIES OF LUTON LIMITED
CONSUMER TERMS OF SALE
READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN
A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE
1. Format of the Contract
These terms of sale apply to all goods supplied by Leslies of Luton
Limited, trading as Leslies of Luton Ltd, whose registered office is at
89-93 Park Street, Luton, Bedfordshire, LU1 3HG, registered in England
and Wales No. 4357752 (the "Supplier").
1.2 No contract exists
between you and the Supplier for the sale of any goods until the
Supplier has received and accepted your order and the Supplier has
received payment in full (in cleared funds).
1.3 By way of
clarification, an acknowledgement of your order will be sent to you via
e-mail when you place your order, but acceptance of your offer to buy
the goods will not take place until after your payment is taken and you
receive your acceptance e-mail.
1.4 The contract is subject to your right of cancellation (see below).
1.5 The Supplier may change these terms of sale without notice to you in relation to future sales.
2. Description and price of the goods
The description and price of the goods you order will be as shown on
the Supplier´s website at the time you place your order.
goods are subject to availability. If on receipt of your order the
goods you have ordered are not available in stock, the Supplier will do
its best to inform you as soon as possible.
2.3 Every effort is made
to ensure that prices shown on the Supplier´s website are accurate at
the time you place your order. If an error is found, the Supplier will
inform you as soon as possible and offer you the option of reconfirming
your order at the correct price, or cancelling your order. If the
Supplier does not receive an order confirmation within seven working
days of informing you of the error, the order will be cancelled
2.4 In addition to the price, you will be required to pay a delivery charge for the goods.
Payment for the goods and delivery charges can be made by any method
shown on the Supplier´s website at the time you place your order.
Payment shall be due before the delivery date and time for payment
shall be a fundamental term of this agreement, breach of which shall
entitle the Supplier to terminate the contract immediately.
3.2 There will be no delivery until cleared funds are received.
Payments shall be made by you without any deduction whatsoever unless
you have a valid court order requiring an amount equal to such
deduction to be paid by the Supplier to you.
Please ensure your address for both invoicing and delivery are present and in full. Any mistake or omission leading to a failed delivery is solely the responsibility of the purchaser and Leslies of Luton in no way accepts responsibility for any costs or losses incurred.
4.2 The goods
you order will be delivered to the address you give when you place your
order, except that some deliveries are not made outside the United
4.3 Orders placed before 3.00pm UK time on a working day
will be processed that day and will be delivered as per the requested
delivery option provided no additional security checks are required and
all stock items are available. UK deliveries only (A working day is any
day other than weekends and bank or other public holidays.)
you deliberately fail to take delivery of the goods (otherwise than by
reason of circumstances under control of the Supplier) then without
prejudice to any other right or remedy available to the Supplier , the
4.4.1 store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
sell the goods at the best readily obtainable price and (after
deducting all reasonable storage and selling expenses) account to you
for any excess over the price you agreed to pay for the goods or charge
you for any shortfall below the price you agreed to pay for the goods.
If you fail to take delivery because you have cancelled your contract
under the Distance Selling Regulations the Supplier shall refund or
re-credit you within 30 days for any sum that has been paid by you or
debited from your credit card for the goods. On exercising your right
to cancel you shall be required to return the goods to the Supplier.
Should you fail to return the goods, the Supplier reserves the right to
deduct any direct costs incurred by the Supplier in retrieving the
goods as a result of such failure.
4.6 Every effort will be made to
deliver the goods as soon as possible after your order has been
accepted. However, the Supplier will not be liable for any loss or
damage suffered by you through reasonable or unavoidable delay in
delivery. In this case, the Supplier will inform you as soon as
4.7 Upon receipt of your order you will be asked to sign
for the goods received in good condition. If the package does not
appear to be in good condition then please sign for the parcel as
"DAMAGED". If you are unable to check the contents of your delivery at
the point of delivery then please sign for the parcel as "UNCHECKED".
Failure to do so may affect any warranty claims that you make
5.1 The goods are at your risk from the time of delivery.
Ownership of the goods shall not pass to you until the Supplier has
received in full (in cash or cleared funds) all sums due to it in
5.2.1 the goods and delivery, and
5.2.2 all other sums which are or which become due to the Supplier from you on any account.
The Supplier shall be entitled to recover payment for the goods even
though ownership of any of the goods has not passed from the Supplier.
6. Your right of cancellation
You have the right to cancel the contract at any time up to the end of
seven working days after you receive the goods (see below).
exercise your right of cancellation, you must give notice to the
Supplier by telephone, hand, post or the e-mail section of our website,
giving details of the goods ordered and (where appropriate) their
6.3 Except in the case of faulty or misdescribed goods, if
you exercise your right of cancellation after the goods have been
delivered to you, you will be responsible for returning the goods to
the Supplier at your own cost. The goods must be returned to the
address shown on our website. You must take reasonable care to ensure
the goods are not damaged in the meantime or in transit. In the case of
faulty or misdescribed goods we shall, after receiving notification in
accordance with clause 7.3 or 7.4, either collect the goods from you or
ask you to return the goods yourself and possibly refund you the
reasonable postage costs.
6.4 Once you have notified the Supplier
that you are cancelling the contract, the Supplier will refund or
re-credit you within 30 days for any sum that has been paid by you or
debited from your credit card for the goods.
6.5 Except in the case
of faulty or misdescribed goods, if you do not return the goods as
required, the Supplier may charge you a sum not exceeding the direct
costs of recovering the goods.
6.6 You do not have the right to
cancel the contract if the order is for consumable goods which, by
their nature, cannot be returned, save where a fault is discovered
which could not have been discovered otherwise than by unsealing the
7.1 All goods supplied by the Supplier
are warranted free from defects for 12 months from the date of supply
(unless otherwise stated). This warranty does not affect your statutory
rights as a consumer.
7.2 This warranty does not apply to any defect
in the goods arising from fair wear and tear, wilful damage, accident,
negligence by you or any third party, use otherwise than as recommended
by the Supplier, failure to follow the Supplier´s instructions, or any
alteration or repair carried out without the Supplier´s approval.
If the goods supplied to you are damaged on delivery, you should notify
the Supplier by telephone or in writing via e-mail within seven days.
If the goods supplied to you develop a defect while under warranty or
you have any other complaint about the goods, you should notify the
Supplier by telephone or in writing via e-mail as soon as possible, but
in any event within seven days of the date you discovered or ought to
have discovered the damage, defect or complaint.
8. Limitation of Liability
8.1 If you are a consumer the Supplier shall not be liable to you for any loss or damage in circumstances where:
8.1.1 there is no breach of a legal duty owed to you by the Supplier or by its employees or agents;
8.1.2 such loss or damage is not a reasonably foreseeable result of any such breach;
8.1.3 any increase in loss or damage resulting from breach by you of any term of this contract.
9. Data Protection
Supplier will take all reasonable precautions to keep the details of
your order and payment secure but unless the Supplier is negligent, the
Supplier will not be liable for unauthorised access to information
supplied by you.
Product images are for illustrative purposes only and may differ from the actual product.
terms of sale and the supply of the goods will be subject to English
law and the English courts will have jurisdiction in respect of any
dispute arising from the contract, save that consumers resident in
Scotland shall have the right to insist upon these terms being
construed in accordance with the laws of Scotland and to submit to the
jurisdiction of Scottish courts.
If you have any suggestions or comments please e-mail us
Our Contact details:
Leslies of Luton Ltd
89-93 Park Street, Luton, Bedfordshire, LU1 3HG, United Kingdom
Phone:01582 453542 Fax: 01582 735740
Directors : Mr K J Crawley, Mr I L Crawley.
Company Secretary : Mrs C Kirby.
Company Registration Number : 4357752 England & Wales.
VAT Registration Number : GB 801 5261 71
Registered Office : 89-93 Park Street, Luton, Bedfordshire, England, LU1 3HG.Leslies of Luton Ltd
89-93 Park Street Luton Bedfordshire LU1 3HG United Kingdom
Phone:01582 453542 Fax: 01582 735740 E-mail: email@example.com
VAT Number: GB 801 5261 71
Company Registration Number: 4357752 England and Wales